My boss has asked me to check out this book as a fast track to getting up to speed in Help Desk Management. Our company was bought out and in an attempt to get up to the new company standards I need as much information as I can get-as quickly as I can get it.
I ordered the book Help Desk Crash Course that was offered after the HDI webinar today (30Jun09). After I hit ’submit’ I was directed to the page indicating I needed to press ‘back’. I don’t know if the order was received. Please advise.
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My boss has asked me to check out this book as a fast track to getting up to speed in Help Desk Management. Our company was bought out and in an attempt to get up to the new company standards I need as much information as I can get-as quickly as I can get it.
Respectfully,
Leasa
I ordered the book Help Desk Crash Course that was offered after the HDI webinar today (30Jun09). After I hit ’submit’ I was directed to the page indicating I needed to press ‘back’. I don’t know if the order was received. Please advise.
Is this book available as an ebook so I can download it to my Sony reader?
Thanks!